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Brand new Rog Ally doesnt read microSD card

Eazyinthecut
Level 7

I have a brand new Rog Ally I got months back and only used it a couple times to test out games. I'm finally fully setting it up and I got a new microsd card just for it but it won't read at all. It reads in my computer and when I checked device manager the sd card reader seemed fine. I don't know what to do because if I want to make full use of this like I plan I'm definitely going to need more storage

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Eazyinthecut ,

Have you tried formatting the SD card and testing if it can be read?
If the issue persists, we recommend taking your Ally to a local service center for further diagnostics. Thank you.