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bought open box Rog Ally from Best Buy, can't register it

van_651
Level 7

‎11-27-2023 06:19 PM

I bought an open box rog ally from best buy and just went and tried to register it. What needs to be done to register it?

Please advise, thanks.

 

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

‎11-28-2023 12:48 AM

Hi @van_651 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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Kokorone
Level 7

‎11-28-2023 11:33 AM

I also have the same issue, can you please send me a message @Anbby_ROG 

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