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BIOS 304 not installing on ROG ALLY X

Kenz
Level 7

‎08-26-2024 04:41 PM

Bought a new ally x and tried updating everything. Saw MyAsus app has BIOS 304 available and when click update it finishes download and prompts for restart. 

But after restart the ally x boots direct into windows and then myasus shows update failed.

 

Tried disabling device encryption but same issue. It’s the only update not installing. Any solution?

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Anbby_ROG
Customer Service Agent

‎08-28-2024 01:50 AM

Hi @Kenz ,

Please try updating to BIOS 304 using the EZ Flash method and see if the update proceeds successfully. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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