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Trying to remove ROG Ally from my account help

Hi,I’m trying to remove/unregister my current ally from my account. I called the support line they said they couldn’t do it until the new person gets it. The chat function doesn’t work. I’d appreciate any help.

Cannot redeem 3 month GP offer - Canadian

Greetings all.First off let me tell you these facts up front.Yes I have gone to the Windows Store app and found the "Included with device" section and tried to redeem there.Yes I have my region set to CANADA.Yes my addresses are correct in every way....

Digikid by Level 7
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"Product registration failed: product is already registered"

Hi,I'm having a problem with my ROG ALLY product registration where I got a message "Product registration failed: product is already registered".For context, this is a second-hand product. Is there any way of changing the registration account from th...

Joystick problem

I have recently purchased a Rog Ally and I am experiencing a problem with the joysticks. The left one moves in the 7 o’clock direction, while the right one moves in the 4 o’clock direction. When I try to move them in a sensitive manner, I encounter a...

Serial Number Already Registered

I purchased a ROG Ally Z1 Extreme the other day, and Asus website says it's already been registered. I reached out to the original seller, who said he never registered the unit. I can't a find a chat to work through this issue. Can I please get some ...