Handheld Gaming
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ROG ALLY not chargin via powerbank

I have a shargeek storm 2 and an anker 773 power banks both capable of more than 65w output or at least 65W, I cant get the ally to charge unless the power banks are plugged in, in the case of the storm 2 I cant even use it, cause its only a powerban...

Resolved! Video out doesn't work from USB-C port on Ally

No matter what I do, I can't get video output to work from the USB-C port. The display on the Ally turns off, like it detects another display, but then no signal is passed to the monitor. I've tried multiple docks and displays. The same docks and dis...

Ally wifi 6 and wifi 5 access point automatic switching issue

I've noticed that the ally does not automatically switch between wifi 5 and wifi 6 access points and persists it's connection with wifi 6 access point in a mixed environment. Even my phone switches automatically. how do i report this issue?I've not d...

Bokuden by Level 7
  • 7 replies
  • 0 kudos

Left joystick up and down only.

Only goes up and down not left or right. Was working fine until just now, didn’t even do anything like updates. What the hell. I JUST bought it


So I'll kick off with a little about me. I am from the UK, and a gamer for years. I am 46 years of age. I have built and troubleshot PC issues over many years and, although I don't claim to be an expert, know my way around a PC pretty well.I jumped o...

Mark49 by Level 9
  • 42 replies
  • 37 kudos

Rog ally freezing up

I'm having issues with system freezing up.Not only does the game freeze but so do all functions.Buttons,screen and joy sticks become unresponsive as well.Only option is to turn it off and back on.Hoping this is a software issue that can be fixed thru...

ROG Ally - Locked BIOS

So I bought a refurbished unit on BestBuy and after playing with it I tried to enter the BIOS and I got a message that 'administrator password is set', but I didn't put it so I have no idea what the password is.Is there a way to reset/remove the admi...

tglaria by Level 7
  • 2 replies
  • 4 kudos