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Cloud recovery issue

I bought my ally around a year ago (and it is still under ASUS warranty). However, around two months ago it started rebooting unexpectedly. Basically upon powering up it was fine, until I opened any game, where in about a minute, it would reboot to B...

FilDol by • Level 7
  • 438 Views
  • 3 replies
  • 0 kudos

ROG Ally X USB-C Video Out

I'm trying to get an external monitor working via usb-c on the rog ally x. I plug the monitor into one of the usb-c slots and nothing. Neither slot works. Both slots work fine using a hub/dock and hdmi out.It works fine on the rog ally but the X does...

Tahatan by • Level 8
  • 2485 Views
  • 3 replies
  • 1 kudos

ROG ALLY Black Screen (but lights and sound work)

So I was messing around with some settings with the gamevisual, and once I pressed reset, it just went to a black screen, and now nothing's showing. And what's even weirder is when I reset the ally, I can see the logo just fine but after that, it's a...

Resolved! BIOS 338. Problem with Charger Asus rog ally

Hello! I've encountered an issue with my Asus ROG Ally (2023). Yesterday, I started a game, and after about 1-2 hours of gameplay, something happened that hadn't occurred before the 338 BIOS update. My console stopped charging. The device no longer r...

NarzOo by • Level 8
  • 4178 Views
  • 27 replies
  • 8 kudos

Armoury crate update causing trigger calibration issues

Has anyone else had calibration issues with their ally after the update? I had my right trigger calibrated properly, now it seems like no amount of adjustment within the app makes a difference. On top of that, now my left trigger is acting the same (...

Hoppa by • Level 7
  • 463 Views
  • 3 replies
  • 0 kudos

No Wifi

I swapped out the SSD on my Ally X for an NM790 and did a cloud recovery. It can connect to ethernet, but I can't see or connect to wifi and it doesn't show up under the device manager even under hidden devices. When I put the original drive back in ...

T8xan by • Level 7
  • 329 Views
  • 1 replies
  • 1 kudos

Resolved! Charging problem

After the last bios update i've noticed that my Rog Ally stops charging after about 30mins of playing any game on Turbo mode...The device gets too much hotOnly goes back to charging after i cool it in front of the AC or restarting the deviceNotice th...

ROG ALLY X issue

Hi, I recently got a Rog ally x, the amd software app on the system shows my ram is clocked to only 937 mhz. Is this normal or should I get it exchanged?

ROG0714 by • Level 7
  • 325 Views
  • 0 replies
  • 0 kudos

This serial number already registered.

got this unit as a gift in december of last year and am having some issues with the unit freezing and blue screening, just need to get it looked at so i can actually use it. it has become unbearable. when i tried to register the product, it was sayin...

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