Handheld Gaming
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Forum Posts

New ROG Ally - some problems (WiFi, Light)

Hello, I am new to the ROG Ally party, but the first 7 hours are very frustrating, even for a experienced guy.I updated everything I saw on MyASUS, website and ArmoryCore (or whatever they call this). 1. Issue: The RGB light around the right stick do...

Resolved! Product registration

I bought a ROG Ally yesterday and when I go to register it it says it has already been registered. How can I get this switched to my account? 

slytge by Level 7
  • 1 replies
  • 0 kudos

Game pass not showing up after purchase

Bought open box at best buy,couldn't register,got that sorted but now I can't get 3 month game pass. Tried MS store app and XBOX app and neither show its available...

Idfk420 by Level 7
  • 1 replies
  • 0 kudos

Serial number already registered

I recently bought a rog ally z1 extreme at best buy online that was an open box in excellent condition.  Then I tried to register my product and it doesn't allow me too because its already registered.  How do I register it cause I have the product  

Charism by Level 7
  • 3 replies
  • 1 kudos

Me too: Rog Ally registered

Hi, I've bought an open box and it says it is already registered. Can someone support me in transferring my device to my account? I'm a proudly new owner of this great beast.

Serial number already registered (ROG Ally)

Hello I have purchased a used open box ROG Ally from best buy and when i went to register serial number it said it was already used. Where would i go to get the product registered to my account?

Input issues with Halo MCC

Hi All,I'm having trouble playing Halo MCC on the Ally, every so often, the controller becomes unresponsive for a second, then goes back to normal, as if it is switching inputs. I've done some research and some have suggested that I may be accidental...

Missing Xbox Game Pass 3 month subscription

Hi ... I purchased a new ROG Ally from Best Buy ... I checked in the microsoft store (in the included on this device section in Library) and the xbox app (notification area) and there's nothing. Any help much appreciated!