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Forum Posts

Second hand Ally registration

Hello! As other users already experienced, I just purchased a second hand Ally, but I can't proceed with the registration since it's already linked to the previous owner's account. Can you help me? Thank you!  

Bios 330 is causing hardware coil whine

this update is really bad. First time I’ve had a issue with my Rog Ally I’m not only the one it’s been reported on reddit and YouTube  https://www.reddit.com/r/ROGAlly/comments/176qiyy/what_happened_my_ally_is_screwed/     I went to Rog Ally drivers ...

adyojon by Level 10
  • 3041 Views
  • 21 replies
  • 3 kudos

Gamepass Ultimate Trial not available - Best Buy Open Box?

Purchased ROG Ally Open Box from Best Buy (United States) yesterday. No option available to redeem Xbox Gamepass Ultimate trial. Looked through a few discussions on reddit and this forum - cannot see the offer to redeem either in Windows Store or the...

indyb6 by Level 7
  • 189 Views
  • 3 replies
  • 0 kudos

Ally Stuck After Driver Update?

I just updated the audio driver on my Ally, restarted my unit and now it loads to the initial screen that says Republic of Gaming, but then the screen goes black. Even if I attempt to access the BIOS menu, the screen remains black. Sometimes the back...

Armoury Crate SE constant freeze when having a large library

The is an issue that I've been having for a long while and having asked several users in this forum I've found I am not the only one. The issue is that when you have a large library of games installed on your ROG Ally, Armoury Crate would often freez...

serial number already registered

Hi Can tech support contact me?  I bought the ally from best buy open box.  The serial number is already registered.  I am from Canada.  I did the online chat and the tech support sent me a link to send to send my receipt and picture of device serial...

ROG Ally Cloud Recovery not supported

Hello. I am trying to factory reset my Ally using Asus Cloud recovery, but am met with "This Device is not supported please contact customer support". I have done a Windows 11 install from USB as a workaround, but would prefer to have the Asus instal...