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Asus Rog Ally 512Gb failed

leeseal11
Level 7

‎01-28-2025 12:48 AM

I had my rog for 1 year and 20 days. The Sd card slot died the first week. Guess ehat happen next 20 days after it's one year warranty it died completely no power not charging am seeking alot of this either battery issue or main mother board gone faulty. These unit are built to last and at £545 for a year is a joke. The UK 🇬🇧 warranty won't help only if I pay, when north America extended the 1 yr to 24.months for sd card issues to be repaired. I will never by an asus product again. Asus don't want to repeat business, just purchased the Msi claw 8 inch.

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Anbby_ROG
Customer Service Agent

‎02-03-2025 11:48 PM

I'm sorry to hear about your experience. Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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