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Armoury crate update causing trigger calibration issues

Hoppa
Level 7

Has anyone else had calibration issues with their ally after the update? I had my right trigger calibrated properly, now it seems like no amount of adjustment within the app makes a difference. On top of that, now my left trigger is acting the same (requires a very hard trigger pull to register). It seems to work occasionally, but it'll randomly either work great or not at all with the same game when I close and restart it.

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @Hoppa ,

Please try using the uninstall tool to remove Armoury Crate SE and reinstall it to see if there is any improvement? Thank you.

Thank you for the advice. I just tried it though and the problem is still there unfortunately. Any trigger adjustments made in the control mode configuration do not seem to be reflected when I run calibration (I have not tried any other adjustments as the other buttons and sticks are working normally).

Anbby_ROG
Customer Service Agent

Hi @Hoppa 
Thank you for your reply. 

Based on your description, we recommend that you send your ALLY to the local service center for further hardware diagnostics to identify the issue. Thank you.