12-11-2025 03:16 PM
Ally X was working fine last night. I woke up this morning and it wouldn’t boot. I plugged it in to charge but it is not registering a charger. I attempted to power cycle and that didn’t work either. I attempted it both with a plug and without a plug.
12-11-2025 06:44 PM
Does the charge light indicator not turn orange?
Have you attempted to use another USB C charger?
12-11-2025 08:43 PM
Orange light does not turn on. I tried with a different charger and it doesn’t turn on with that either.
12-11-2025 10:25 PM
@tyrannosaurusR
We suggest you refer to the following FAQ for troubleshooting.
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)
Sorry for any inconvenience it may be caused.
3 weeks ago
Same issue, a few people on Reddit seemed to also be using the Bulwark dock. I've tried multiple USB-C chargers, and nothing. No charging / power LED, no fans, no screen power. It's dead.