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Ally X doesn't connect to TV

unreal_arjun18
Level 7

My Ally X connects just fine with my eGPU and gaming monitors just fine, but when I connect it with my LG TV UA7700 AUA through HDMI. The same HDMI connects with other systems like laptops or iPads. Ive tried disabling and re-enabling the display adapter but to no luck.

 

What should I do?

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4 REPLIES 4

Falcon2_ROG
Customer Service Agent

@unreal_arjun18 
The ROG Ally X does not have a native HDMI port. To output video, you need to connect an HDMI adapter or dock via USB-C.

Hi, I know that. Obviously that's how I'm connecting my Ally X to the monitors etc. the USB c hub to the TV is not working whereas the same connection works for other devices is what I mean.

@unreal_arjun18 
Since you mentioned 'My Ally X connects just fine with my eGPU and gaming monitors,' the issue may be caused by cable compatibility. We recommend trying different cables or checking if there are any available firmware updates for your TV. Thank you.

Tried all that as well. My Ally X briefly connects showing that animation where you duplicate a display but then immediately stops and doesn't recognize that it's connected to my TV.