High CPU temp & significant FPS drops - ASUS TUF F15 laptop

[Guynoren]

Hey guys, RTX4060, i7 13700 Asus tuf f15.

Always had around 200-250FPS on cs2 ( only game i play )
Lately i noticed some stuttering and minor fps drops while playing so i got cooling pad ( Iets gt600 )
This week i got around 100 degrees CPU while gaming cs2 and massive fps drops - Now the avg fps is around 80.

I cant understand how in such a short time while adding a cooling pad i got from around 200fps to 80fps?
Any ideas? 

[tonywush]

I am having the same issue lately. Maybe after an update from either EA or Asus Armoury Crate.

What I can see the root cause is that whenever the game is launched, my ROG Ryujin reports CPU temp as 0 degree, which caused the Fan always running at minimum level. Note that before launching the game, it reported correctly and PMW works as expected. As soon as Battlefield launched, the issue happens.

Looking at Event Viewer, it's certainly that "ASUS Com Service" was interrupted as soon as the game is launched. Tried to manually start the service but unable to do so:

A timeout was reached (60000 milliseconds) while waiting for the ASUS Com Service service to connect.

After exited the game, I am able to start ASUS Com Service, but CPU temp doesn't come back.

There's no way to get it back working other than a full system reboot.