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Battlefield Hardline Shuttering on my G751JY GTX980M

moonwalker
Level 7
Hello,

I'm facing shuttering problems on my new laptop ASUS ROG G751JY-DH72X GTX980M (Full specs). likw alomost every monute or 2 i feel screen freeze for 2 to 3 secs, although I have an old model of ASUS G75VX with 670M and i don't observe the problem!

Do anyone having the same problem???

P.S. Battlefield 4 running smoothly!

Thanks
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6 REPLIES 6

Femorsp
Level 7
Hey,

Try to update all drivers, including the audio driver!!! That might help you as it helped me in the past =)))

Peace!

jiol
Level 7
moonwalker wrote:
Hello,

I'm facing shuttering problems on my new laptop ASUS ROG G751JY-DH72X GTX980M (Full specs). likw alomost every monute or 2 i feel screen freeze for 2 to 3 secs, although I have an old model of ASUS G75VX with 670M and i don't observe the problem!

Do anyone having the same problem???

P.S. Battlefield 4 running smoothly!

Thanks


Hey after speaking with origin to try and solve and correct the problem.
I discovered how to fix the game completely. Under the "run" program, you type in "msconfig",
under the services tab, check the box hide all microsoft services, then i disabled ALL background services.
That worked immediately for me. I started to enable some services that i wanted to run in the background like nvidia
and other things. I noticed that the asus services called asusgamefirstservices and ASLDR were affecting the game single handedly.
I actually think i enabled ASLDR and the game still works.
Try to do the same thing by disabling all services and slowly enable the ones you want running and check the games performance.

https://www.youtube.com/watch?v=rI6MQ5IzDI8

rsutterfield
Level 8
Great I will try this also.

sectionate
Level 12
Make sure your using the gpu drivers that came from Asus
Crosshair IV 1090T 4093.7 - Crosshair V FX - 8350 Batch # 1243PGT 4.422MHz - 4816.08 MHz 1.5v - GSKILL F3-14900CL9D-8GBSR(x2)1087.6 11-12-10 1.5volts - ViewSonic VX2439wm - Acer GD235HZ - SyncMaster P2350 - PowerColor Red Devil RX 480 8GBD5-3DH/OC - Current Mode: 5760 x 1080 - (retired) ASUS GTX660DC2O2GD5 - Nvidia 3D Vision Wired - HAF 932 - Corsair HX850 - Corsair H100i - latest quakelive.com - Day thirteen 60fps - as always I'm powered by Futurelooks.com

MatG
Level 9
If you have "gamefirst.exe" running in taskmanager, then shut it down. If it helps, then i suggest you uninstall Gamefirst.

http://rog.asus.com/forum/showthread.php?57576-Gamefirst-3-got-BF-Hardline-issues-(Freezing-Spikes)

http://battlelog.battlefield.com/bfh/en/forum/threadview/2979150494143471830/

MatG wrote:
If you have "gamefirst.exe" running in taskmanager, then shut it down. If it helps, then i suggest you uninstall Gamefirst.


Aaah, you beat me to it MatG! I recently had a problem running Mass Effect 3, which was stuttering exactly like you describe Battlefield as doing which turned out to be the Gamefirst III application, so I stopped it and uninstalled it. It seemed like a rather pointless piece of bloatware anyway.
Asus ROG G751JT-T7115H
17.3" IPS, Intel i7-4720HQ, 16Gb RAM, NVidia GeForce GTX970m, 256Gb M.2 SSD + 1Tb SSHD