Hi,
My ASUS ROG GL504GM Hero II Edition is new fresh installation.
When I plugged my Steelseries Arctis 5 using Green Audio Jack to my laptop, it works fine.
But, when I plugged the headphones using USB Port, Windows not detect it.
I already tried the headphone USB using my old laptop and it is running well.
I already tried all of my ASUS USB Ports using that headphones but still can not detected.
Just to makesure, all of my ASUS USB Ports works fine with mouse.
All my software are coming from the default box ASUS.
Is there any ASUS apps blocking my USB Headphones?
Is it not compatible with my ASUS Windows 10 Home?
Regards