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Noise/humming in microphone while playing games

Estatus
Level 7
I've experienced strange static-like or humming noise coming from my end when talking while playing games. Friends have complained before when speaking over ventrilo so I decided to record how it sounded like when the mic was on during a game session, and indeed I heard this annoying noise in the background. I returned my first card for a new one, but the issue was consistent. Tried both the drivers on the CD as well as the latest drivers from the ASUS page. I've also tired moving the sound card to the slot farthest away from the GPU card since I've been advised by the support at my store as well as on other forums to do so as there can be interference between the soundcard and the graphics card; but this boggles me since, not only is this an expensive high-end ROG sound card, but there is also a case built on the card itself to protect it from any kind of interference from other devices on the computer.

To listen to how it sounds like visit this video link: http://www.youtube.com/watch?v=_3E-uhY-TJ4&feature=colike
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136 REPLIES 136

Cageymaru
Level 7
I had bad hum for an eternity and I got rid of it by removing the Control Box. Live chatted with Asus about it having a short in the wire and they said it's not covered by warranty as it is considered a non-serialized accessory. Try disconnecting that and hooking up the headphones / mic directly to the card. That fixed the hum for me.

Adrian_H
Level 7
I have the same issue with Xonar Phoebus Solo. I will send it to RMA. For me card which has that kind of problem is broken. I have my onboard realtek and it doesn't make that kind of sound at all.

Adrian_H
Level 7
I'm returning it to the shop, and i suggest you all to do it the same, if u only can.

Adrian_H
Level 7
I bought Xonar DX no such thing exist for me like buzzing noise with microphone connected to xonar dx as oppose to phoebus. Sorry Asus, you suck with this phoebus card.

Jimz0r
Level 7
I bought one of these cards for my new gaming rig consisting of 2 GTX 780's in SLI, The phoebus is sitting between the two of these cards and is highly exposed to the EMI that the cards give off.

After a week of running the PC playing various games everything was working fine until suddenly the people on TS were telling me that they could hear a motor bike in the back ground when I spoke. At first I thought they were being idiots but eventually it got to the point where I realised there was actually a serious problem.

At this point a friend and I attempted to diagnose the problem where we found this specific forum thread. Now I started to worry that I had a faulty card and would have to RMA it. I tried everything, Moving the card to a better spot, Making an EMI shield out of cardboard, paper and aluminium foil. Nothing seemed to work.

Until finally at 12PM at night everyone on TS had left for sleep and yet I was still sitting there stressing my head off over the fact I may not get my money back from the shop I bought it, I found a nasty little setting that a) I didn't know it existed and b) Don't remember playing with or turning off.



I found this setting above to be turned off even though I had never touched it.. I never even knew it existed so I had no idea that it was preventing the EMI from coming through to the Mic.

and to prove it was this setting , the next morning I was literally toggleing it on and off and getting friends in TS to tell me if they heard the ripping noise or not. Everytime the setting was off, they heard the noise. Everytime it was on, my voice was as clear as a sunny day.

So in conclusion, to all those experiencing this issue, check that you have ENC enabled.

I have found a solution to fix the problem.
The source of the humming is the additional power suply of the sound card. The filter of high frequency is too weak. If the graphic card have a weak high frequency filter too, it sends high-frequency disturbances back to the power suply.
A solution is a ferrite core in the power suply close to the sound card. I wrap three windings arround the ferrite core and reduced the humming to a minimum till nothing.

31742

Greetings, Spi

Jimz0r wrote:
I bought one of these cards for my new gaming rig consisting of 2 GTX 780's in SLI, The phoebus is sitting between the two of these cards and is highly exposed to the EMI that the cards give off.

After a week of running the PC playing various games everything was working fine until suddenly the people on TS were telling me that they could hear a motor bike in the back ground when I spoke. At first I thought they were being idiots but eventually it got to the point where I realised there was actually a serious problem.

At this point a friend and I attempted to diagnose the problem where we found this specific forum thread. Now I started to worry that I had a faulty card and would have to RMA it. I tried everything, Moving the card to a better spot, Making an EMI shield out of cardboard, paper and aluminium foil. Nothing seemed to work.

Until finally at 12PM at night everyone on TS had left for sleep and yet I was still sitting there stressing my head off over the fact I may not get my money back from the shop I bought it, I found a nasty little setting that a) I didn't know it existed and b) Don't remember playing with or turning off.



I found this setting above to be turned off even though I had never touched it.. I never even knew it existed so I had no idea that it was preventing the EMI from coming through to the Mic.

and to prove it was this setting , the next morning I was literally toggleing it on and off and getting friends in TS to tell me if they heard the ripping noise or not. Everytime the setting was off, they heard the noise. Everytime it was on, my voice was as clear as a sunny day.

So in conclusion, to all those experiencing this issue, check that you have ENC enabled.


I don't see this option , how do i enable it ? The humming is driving me crazy !!!

Jimz0r wrote:
I bought one of these cards for my new gaming rig consisting of 2 GTX 780's in SLI, The phoebus is sitting between the two of these cards and is highly exposed to the EMI that the cards give off.

After a week of running the PC playing various games everything was working fine until suddenly the people on TS were telling me that they could hear a motor bike in the back ground when I spoke. At first I thought they were being idiots but eventually it got to the point where I realised there was actually a serious problem.

At this point a friend and I attempted to diagnose the problem where we found this specific forum thread. Now I started to worry that I had a faulty card and would have to RMA it. I tried everything, Moving the card to a better spot, Making an EMI shield out of cardboard, paper and aluminium foil. Nothing seemed to work.

Until finally at 12PM at night everyone on TS had left for sleep and yet I was still sitting there stressing my head off over the fact I may not get my money back from the shop I bought it, I found a nasty little setting that a) I didn't know it existed and b) Don't remember playing with or turning off.



I found this setting above to be turned off even though I had never touched it.. I never even knew it existed so I had no idea that it was preventing the EMI from coming through to the Mic.

and to prove it was this setting , the next morning I was literally toggleing it on and off and getting friends in TS to tell me if they heard the ripping noise or not. Everytime the setting was off, they heard the noise. Everytime it was on, my voice was as clear as a sunny day.

So in conclusion, to all those experiencing this issue, check that you have ENC enabled.

Thanks this worked for me 🙂

Glasofruix
Level 8
And that's why you don't use a reference design card, especially from amd 😛

Aprozar
Level 7
Ok guys today i fixed my problem. It was the front panel . The usbs from front panel was doing interferences with microphone. I just removed the that usb cable that goes into mobo and it works no more anoyin static sound while gaming over skype . Its sorted! I hope it helps the rest of you