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New Beta Phoebus-3.08(CR)

GoNz0-
Level 10
Well I have to say so far I am impressed and only by one feature so far, I rebooted and the headphone gain was right where i left it on High Gain!

Thanks for listening Asus 🙂
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181 REPLIES 181

Lotek
Level 7
Asus just doesn't get it. If the new SB ZxR is good I'll switch and never look back. Asus has had plenty of time to address the problems.

Bug report sent...

Raja
Level 13
Keep sending them in lads, they are reading them 🙂


HQ tells me they have just doub;e-checked two Windows 8 64 bit machines and the driver installation went without a glitch.


Need all bug reports forms filled in to see what they can do to find out what the cause is...

-Raja

Lotek
Level 7
Just release the stand alone FW updater. Problem fixed. What is the big deal?

Lotek wrote:
Just release the stand alone FW updater. Problem fixed. What is the big deal?


Send in a bug report or contact ASUS Support for your region. If you don't want to do either, there is nothing else I can suggest.

You can send in the bug report and make your request for the firmware updater there also. When our guys can replicate they will decide what the best course of action is, they won't just throw a update tool if it does not fix anything. Getting a fix requires replication - if there's something stopping the update then it needs fixing - the tool might not work either and that will make matters worse. On top of that if the process of rolling out a tool takes time and it does not fix the problem either, we'll be back at square one with more complaints. Go through the process if you want it patched. 🙂

You guys seem to think nobody helps. I was the one that requested this driver be pushed out in the interim. While I understand your frustration, there is a reason I ask you to do things in a certain way when there's a fix needed. If you don't do it, then there's little I can do on my end.

-Raja

Tried again, this time with 'Run this program as an administrator', same result. The drivers install properly and appear to work perfectly, but no firmware update. After the installation :

Audio CODEC : ASUS XONAR PHOEBUS Audio Device
Audio Driver Version : 8.0.1.25
Firmware Version : 1014
DirectX Version : DirectX 11
CPL Version : 3.0.0.2

GFX : 6.0.12.118
LFX : 6.0.12.118

cx-ray
Level 12
Do the users that are experiencing FW update problems, happen to have the Phoebus in a native PCI-e 1x or 4x slot that's routed through the Southbridge or PCH?

Glasofruix
Level 8
I have mine in the second pci-e x16 (because placing the x1 ones firther from the slot taken by the graphic card would have been too easy, i'm looking at you asus p5Q pro) and it updated without problems firmware and all. What i might suggest is that you guys uninstall the asus driver, reboot, then reboot into safe mode and run driver sweeper (or whatever it's called novadays) on asus sound drivers (and additionnaly check if there are remains of realtek, via or creative sound drivers) reboot again and rerun the installer.

Gopher
Level 8
I've also sent a bug report.

I tried running as administrator, running it from safe mode, running a driver cleaner etc. Nothing seem to help.

Karl-Johan
Level 7
I've tried updating the card in two completely different PCs, no luck.

Update:

Got the firmware update now. What I did:

1. Uninstall software.
2. Shutdown computer.
3. Move Phoebus to "red" x16 PCIE slot under graphicscard. (Was in a "black" PCIE-slot).
4. Startup computer.
5. Run setup again.

Using Windows 8 64bit.
Fractal Design North Svart TG * AMD Ryzen 9 7950X3D 4.2 GHz 145MB * ASUS ROG Crosshair X670E Hero * G.Skill 128GB (4x32GB) DDR5 6000MHz CL30 Trident Z5 Neo * Crucial T700 2TB M.2 NVMe PCIe Gen 5 * ASUS ROG Ryuo III 240 A-RGB * ASUS TUF Gaming GeForce RTX 4080 16GB GDDR6X OC Edition * be quiet! Dark Power 13 1000W * ASUS ProArt PA32UCX-K * Dali Mentor Menuet SE 2.0 * Windows 11 Pro x64 Canary Insider

This worked for me!

Karl-Johan wrote:
I've tried updating the card in two completely different PCs, no luck.

Update:

Got the firmware update now. What I did:

1. Uninstall software.
2. Shutdown computer.
3. Move Phoebus to "red" x16 PCIE slot under graphicscard. (Was in a "black" PCIE-slot).
4. Startup computer.
5. Run setup again.

Using Windows 8 64bit.