cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot install software for Xonar U7 MK II [Resolved]

RHorv
Level 7
Hi,

I have recently purchased an asus xonar u7 mk2 external sound card, but what ever I do I cannot get the drivers downloaded from the asus site to install. Windows 10 (pro) actually detects the card I can see it in device manager, it even has sound, but when I try to install the software package I launch the installer and I get a "your device cannot be detected, installation will not continue" message. It is quite annoying because without that it is hard to configure anything other than like volume obviously...
I did some googling and lots of people seem to have problems since the creator update a while back, but those seemed to be resolved. I have tried this on 2 computers as well and neither of them managed to install the drivers. The other one was my laptop running windows 10 home, and this desktop pc running windows 10 pro. Same error message for both.

Any ideas?

Thanks
16,842 Views
10 REPLIES 10

Mack023
Level 9

I have solved my issue by disabling driver signature enforcement.