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Asus Xonar Phoebus + Battlefield 4\Battlefield 3= HUGE SOUND BUGS

AVtemp
Level 10
My PC:
Intel i7 3770k @ 3.5GHz
Asus P8Z77-V PRO
Asus GTX670-DC2-2GD5
Asus Xonar Phoebus [ latest driver 7.0.1.29 (2013/03/25) ]
DDR3-1600 8Gb RAM
Win7 x64 + all updates 01.10.2013

Battlefield3



Battlefield4


This is what i get everytime, when i connect to Battlefield 4 multiplayer server or singleplayer.
I have the same problem in Battlefield Bad Company2 and Battlefield3.

My footsteps\gunshots is only in right channel.
In the same time other ingame sound is fine stereo.
For 9+ month ASUS did nothing to fix it.
I sent them numerous detailed bug reports since Jan 2013.
This 200$ sound card is unsupported.

Ingame settings:
*Headphones
*Surround

Phoebus latest driver 7.0.1.29 (2013/03/25)

Phoebus settings:
Headphone
*Headphone Settings - Normal Gain
*Sample Rate: 48KHz\24Bits (or any other,no matter)
*Environment Effects - OFF
*Xear Sing FX - OFF
*Xear Surround Headphone - OFF
*Xear Surround Max - OFF
*DTS Ultra PC2 - OFF
*Dolby Home Theatre - OFF
*All virtualization is off

I described it several times:
http://rog.asus.com/forum/showthread...HUGE-SOUND-BUG
But nobody cares!!!!!

I investigated this problem by my own.What else can i do???
I sent a lot of bugreports in the past.

Tests:

1.Phoebus UI "HI-FI" profile is chosen before start of the game - PROBLEM

2.*Phoebus UI "HI-FI" profile is chosen before start of the game - PROBLEM
*When game is started, ALT+TAB to choose "Xear Headphone ON" - NO PROBLEM
(but dont know how accurate channels was mixed?)
I believe it works because of sample rate changes("Xear Headphone" auto changes it to 48KHz\16Bit)
*ALT+TAB and i return to "HI-FI" mode again - NO PROBLEM
(it returns to previous sample rate,as it was when game started)

3.*"Xear Headphone ON" is chosen before start of the game - NO PROBLEM
*When game is started, ALT+TAB to choose "HI-FI" profile - NO PROBLEM

4.*Phoebus UI "HI-FI" profile is chosen before start of the game - PROBLEM
*When game is started, ALT+TAB to choose "Dolby ON"(Game profile with all checkboxes OFF) - Sound in both channels,but it`s not "true stereo".Like mono was cloned to create stereo.Sounds wrong even weird,i guess left channel information still was missing before it was processed by dolby.Seems like now left channel volume is little bit higher.
*ALT+TAB and i return to "HI-FI" mode again - PROBLEM

5.*Phoebus UI "HI-FI" profile is chosen before start of the game - PROBLEM
*When game is started, ALT+TAB to choose "Dolby ON"(Game profile with all checkboxes OFF,Headphone ON) - The same as in (4),but with dolby reverb added.Still left channel volume is little bit higher,and it sounds like source was in mono.
*ALT+TAB and i return to "HI-FI" mode again - PROBLEM

6.*Phoebus UI "HI-FI" profile is chosen before start of the game - PROBLEM
*When game is started, ALT+TAB to choose "DTS UltraPC2 ON"(all checkboxes OFF).Phoebus profile goes to "Manual" - NO PROBLEM
*ALT+TAB and i return to "HI-FI" mode again - PROBLEM

7.*"DTS UltraPC2 ON"(all checkboxes OFF)is chosen before start of the game.Phoebus profile goes to "Manual" - NO PROBLEM
*When game is started, ALT+TAB to choose "DTS UltraPC2 OFF".Phoebus profile goes to "HI-FI" - PROBLEM

8.*Phoebus UI->Exit(No effect picked in Windows Sound window,all checkboxes OFF,and "Disable all effects OFF")- PROBLEM

9.*Phoebus UI->Exit(No effect picked in Windows Sound window,all checkboxes OFF,and "Disable all effects ON")- NO PROBLEM

10.*Phoebus UI "HI-FI" profile is chosen before start of the game - PROBLEM
*When game is started, ALT+TAB and change Sample rate - NO PROBLEM

Conclusion:Only change of Sample rate fixes problem.

ASUS Driver causes this problem,i tried all of them with no luck.
I dont have this problem with onboard sound\Creative audigy4\EMU 0404

Not only me,but other user have the same:
http://rog.asus.com/forum/showthread.php?33873-sonic-radar/page2

Today I sent all this info in bugreport again.

I WANT TO GET OFFICIAL ANSWER, CAN YOU REPLICATE THIS BUG?
HOW LONG DO WE HAVE TO WAIT TO SOLVE IT?
I`m already have been waited for 9 month.
Nobody tried to contact me to get additional info.
WHY?
160 Views
13 REPLIES 13

AVtemp
Level 10
I have Win7 x64 + all updates 01.10.2013
Asus Xonar Phoebus [ latest driver 7.0.1.29 (2013/03/25) ]

What "new driver" are you talking about?

Glasofruix
Level 8
The one that'll be out a few months after win8.1 is out....

sh000kz
Level 8
so i have tested bf3 and 4 under win 8.1 64x

i have the same sound bugs and the game (booth) is after few minutes crashing

with onboardsound on my crosshair 5 z the game will not crash
Rules are made to be brake
Some Pics of my RIG https://abload.de/gallery.php?key=kQVMUtOc

G-Gnu
Level 7
Strange.....But however in both BF3 and BF4 i got my Audio set to Home Cinema, and Dolby On (Game mode) with Surround Virt. on (slider approx 80%). And no Audio bugs at all. But if i forget to set Dolby to Game mode (usually use the Music mode when not gaming (No Surround Virt.) )then i get the strange effect as OP do (almost all sounds are in left or right side).