Hello,
I am in IT, and I have setup several RT-BE96U's and every one I setup to use the 10GB WAN port I get packet loss, and its a consistent tick of packet like every second or so I drop a few packets, this does not happen on the 1GB WAN side, only the 10GB port, this took me some time to diagnose, I usually setup a reboot schedule for a weekly reboot for my clients, and they would reach out and say something is wrong, I also personally have one as my main router currently, upon reboot (from rebooting either via the scheduler or manually) packet loss happens every time, at first I thought it was the ONT, and I had that replaced 3 times now, and that did not fix it, also between myself and 6 other clients having the same problem I figured at this point it has to be the RT-BE96U (which it is) Yes I have factory reset, Yes all of the routers are up to date on the latest firmware, and Yes I have tried different cables, no change, again this does not happen on the 1GB WAN port, only the 10GB WAN port, I have found that after a reboot (and its fully up and running) unplugging the 10GB WAN connection and waiting for the LED to turn red on the top display, then re-plugging in the 10GB WAN connection, usually fixes the problem, so something on a reboot causes packet loss...I reported this 6 months ago to ASUS hoping to get a firmware update to fix the problem, the latest update on 8/26/25 (3.0.0.6.102_38984) would fix the problem and it has not, at this point if a firmware can't fix it, maybe there is a problem with hardware...
Thanks
