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RT-AC88U Impossible to update my Android devices thru Google Play

Buneaux
Level 7

Hi,

I have several Android devices and for all of them it's impossible to download the app updates thru Google play. I bypass currently this issue by using a VPN, but it's not very convenient...

Close issue with my Nvidia shield when using Netflix...

On the other hand,  no issues found  with web browsing, email (pop/imap), android apps...

I looked  on the router's parameters (especially its FW) by testing some of them, without success until now

Thank you for your help

Kind regards

Buneaux

 

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3 REPLIES 3

jzchen
Level 16

Sounds like you reside in a country that bans Google Play?

Dear jzchen,

Sorry for the delay, I didn't receive any notification

I live currently  in France, no ban issue

The issue is maybe due to a conflict between my ISP box router and the Asus router

Unfortunately I can't switch my box router in gateway mode, because the box is in two parts : 1 server, 1 player, connected by Ethernet...

Does it seems relevant ?

Thank you 

Kind regards

I don’t think there’s an issue with the double NAT, but I am not sure.  My domicile is USA and we went on vacation to Spain at the beginning of the year.  While there we happened to go to Burger King, of which I have the USA version of the app.  Suffices to say the North America/USA version does not work there, I would have to download the Spanish version.  Do you think this regional specificity is blocking you from updating?  This may explain why VPN which masks your location/mimics a different local solves the issue.