08-21-2018 03:21 AM
08-27-2018 11:47 PM
PhatAlBert wrote:
I updated the firmware with no issues using the app on my ph, however with the last firmware as others have mentioned caused VPN fusion to loose all internet (previously working) I had hoped this firmware would remedy it but still no internet access with VPN fusion activated. I have contacted support and their suggestion was to RMA my Router however this seems drastic and will mean I have no internet for a few weeks while it’s shipped back overseas via Amazon, I have read others claim rolling back the firmware will fix this issue? Can anyone confirm this or do I go with supports suggestion and ship back my unit?
08-28-2018 02:47 AM
Mister-Malu wrote:
I have the same issue. None of the last three firmware updates ( Version 3.0.0.4.384.21045, Version 3.0.0.4.384.21140, Version 3.0.0.4.384.32738) works with VPN Fusion for me. I am using Express VPN as well. I reverted to Firmware*Version 3.0.0.4.384.20648 (released on*2018/04/03) which works with VPN Fusion and Express VPN. Asus support suggested RMA the router as well which I didn't do as it would have meant no internet for a few weeks. I hope they fix this as VPN Fusion was one of the main reasons I bought this router.
09-04-2018 04:43 AM
TomXian wrote:
I totally agree.
09-04-2018 06:54 AM
08-30-2018 07:50 PM
Mister-Malu wrote:
I have the same issue. None of the last three firmware updates ( Version 3.0.0.4.384.21045, Version 3.0.0.4.384.21140, Version 3.0.0.4.384.32738) works with VPN Fusion for me. I am using Express VPN as well. I reverted to Firmware*Version 3.0.0.4.384.20648 (released on*2018/04/03) which works with VPN Fusion and Express VPN. Asus support suggested RMA the router as well which I didn't do as it would have meant no internet for a few weeks. I hope they fix this as VPN Fusion was one of the main reasons I bought this router.
08-31-2018 12:25 AM
MasterC@ASUS wrote:
We understand that VPN Fusion was a key factor for some people when purchasing the Rapture, because no one else offered such a feature. The first impression of VPN Fusion for some people isn't what we had hoped but the team is doing their best to make it perform as initially expected for everyone.
From the feedback submissions received, we discovered a VPN config file issue after a reboot or firmware update. Until the next firmware update, try this beta which should rectify VPN and wireless band issues. Sorry for the inconvenience.
https://www.asuswebstorage.com/navigate/s/C3819A802ABF44B5B267D288C9D395FFY
Please delete existing VPN connections and set up again.
I have tested VPN Fusion (including ExpressVPN) on my Rapture for 2 days, the connection has been very fast and stable so far.
Report any beta issues in this thread (please state if you are using the beta). Thanks.
08-31-2018 03:23 AM
MasterC@ASUS wrote:
We understand that VPN Fusion was a key factor for some people when purchasing the Rapture, because no one else offered such a feature. The first impression of VPN Fusion for some people isn't what we had hoped but the team is doing their best to make it perform as initially expected for everyone.
From the feedback submissions received, we discovered a VPN config file issue after a reboot or firmware update. Until the next firmware update, try this beta which should rectify VPN and wireless band issues. Sorry for the inconvenience.
https://www.asuswebstorage.com/navigate/s/C3819A802ABF44B5B267D288C9D395FFY
Please delete existing VPN connections and set up again.
I have tested VPN Fusion (including ExpressVPN) on my Rapture for 2 days, the connection has been very fast and stable so far.
Report any beta issues in this thread (please state if you are using the beta). Thanks.
08-31-2018 05:56 PM
MarkSW wrote:
So nearly 18 months after release, you are basically admitting that the function you most pushed on this router still does not work 100%?
Add to this the multitude of other issues people are still experiencing and all you have is a product that promised nearly everything and delivered almost nothing?
Please give us a stripped down firmware, or allow us to remove the gimmicky and problem laden apps on this router, or better yet get Merlin involved. As I have previously stated his custom firmware leaves anything that you guys can produce in the dust.
08-31-2018 03:35 AM
MasterC@ASUS wrote:
We understand that VPN Fusion was a key factor for some people when purchasing the Rapture, because no one else offered such a feature. The first impression of VPN Fusion for some people isn't what we had hoped but the team is doing their best to make it perform as initially expected for everyone.
From the feedback submissions received, we discovered a VPN config file issue after a reboot or firmware update. Until the next firmware update, try this beta which should rectify VPN and wireless band issues. Sorry for the inconvenience.
https://www.asuswebstorage.com/navigate/s/C3819A802ABF44B5B267D288C9D395FFY
Please delete existing VPN connections and set up again.
I have tested VPN Fusion (including ExpressVPN) on my Rapture for 2 days, the connection has been very fast and stable so far.
Report any beta issues in this thread (please state if you are using the beta). Thanks.
08-31-2018 08:00 PM
Mister-Malu wrote:
UPDATE: Thanks for uploading the beta. I installed the beta software, and VPN Fusion (with Express VPN) works now. As soon as I switch off the router—without deactivating the VPN client—and switch it back on, I lose internet connection. I then have to navigate through the slow GUI to the VPN Fusion tab, deactivate the VPN client and the device(s) in the Exception List, and reboot the system. After the reboot, the internet works again, and the GUI is responsive. When I then activate the VPN client and a client device, no internet connection will be established for the device that is supposed to connect through VPN. Everything else (all other devices) connect to the internet without issues. To make VPN work again, I have to delete the VPN profile in the server list, create the VPN profile again, activate that, and then activate the device client in the Exception List again. Only then does VPN work again. To make a long story short, the beta software works, but if you want to switch off the router—overnight, for a few days or something like this—one will have to execute the following steps first: Deactivate the VPN profile, deactivate the client device, then delete the VPN profile, and then switch off the router. When you switch on the router again, you’ll have to set up the VPN profile again, activate it, and then select and activate clients in the exception list again until the next time you switch off the router.