12-08-2025 09:42 PM
I've tried rebooting and resetting to factory settings. Normally resetting to factory settings work but today it hasn't helped. Is there anything I should try to fix the problem?
12-08-2025 10:02 PM
I have WAN side service but still the router isn't connecting I don't know why every time I have a power outage or a breaker flips in my house the router won't reconnect to the internet.
12-08-2025 10:10 PM
What type of service is it and name of company/ISP? Currently which firmware version is installed?
12-08-2025 10:12 PM
I have spectrum 1gig plan. It's not fiber. I updated the router and mesh nodes within the last month, but not exactly sure which version they're on
12-08-2025 10:14 PM
This is the BE98 Pro then, and you're in the US? Are you able to share the modem model?
12-08-2025 10:24 PM
Honestly it's a standard spectrum modem. I haven't upgraded yet
12-09-2025 02:36 AM
Have you checked the system logs to see if there's a clue?
12-09-2025 05:00 AM
My power was off for 14 hours the other day and the Spectrum modem came back. But I always, when there is a disruption, shutdown the router, then reboot (pull the power) the modem. Once the modem is completely back up, start the router.
You also have the option of changing WAN ports.