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My asus be98 router wont connect to internet after power outage. What should i do?

vD3ADMANv
Level 7

I've tried rebooting and resetting to factory settings. Normally resetting to factory settings work but today it hasn't helped. Is there anything I should try to fix the problem?

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8 REPLIES 8

jzchen
Level 17

First try connecting a computer or other Ethernet client directly to the modem or ONT and make sure you have WAN side service.

I have WAN side service but still the router isn't connecting I don't know why every time I have a power outage or a breaker flips in my house the router won't reconnect to the internet. 

What type of service is it and name of company/ISP?  Currently which firmware version is installed?

I have spectrum 1gig plan. It's not fiber. I updated the router and mesh nodes within the last month, but not exactly sure which version they're on

This is the BE98 Pro then, and you're in the US?  Are you able to share the modem model?

Honestly it's a standard spectrum modem. I haven't upgraded yet

Have you checked the system logs to see if there's a clue?

My power was off for 14 hours the other day and the Spectrum modem came back.   But I always, when there is a disruption, shutdown the router, then reboot (pull the power) the modem.  Once the modem is completely back up, start the router.

You also have the option of changing WAN ports.

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