Guest Network Problems on GT-AX11000 AiMesh Network

[ceglia]

Hi,

New to the forums. I have an AiMesh network composed of two GT-AX11000 routers connected to one another via ethernet. I have various devices connected to the 2.4Ghz, 5Ghz and 5Ghz-1 bands and they are able to connect to the main router or the mesh node without any problems. So far, so good.

I recently set up a Guest Network using the 2.4Ghz band. All devices can connect to the Guest Network via the main router, but they cannot connect to the Guest Network via the mesh node.

Both GT-AX11000's are running the same latest firmware that is supposed to add support for the Guest Network across all mesh nodes. I enabled the "All" nodes option on Guest Network to ensure devices could connect to any node on the mesh network, but I can't get any device on the Guest Network to connect to the mesh node, even if they're sitting on top of the node and the main router is on an entirely different floor of the house.

I have exchanged various emails with tech support, but so far, they haven't been of any help. Anyone know what the issue might be? Details of my network are set out below....

Main Router: GT-AX11000 firmware 3.0.0.4.386_49599
AiMesh Node: GT-AX11000 firmware 3.0.0.4.386_49599
Guest Network Band: 2.4Ghz, "All" Mesh Nodes enabled
AiMesh Node connects to the Main Router with Cat6 Ethernet via a 2.5Gbit Network Switch (using 2.5Gbit ports on both routers)
Non-Guest Networks work perfectly across all nodes (2.4Ghz, 5Ghz, 5Ghz-1)
Tried removing the switch and connecting the two routers directly, just in case that would make a difference.... it doesn't.

Thanks!

[jzchen]

I have a similar IoT network setup and even though I have a RP-AX56 set up very near one, it connects to a different node most of the time.  I think ASUS needs to do work on each models’ firmware to get it to work correctly, and I’m not sure that’s a priority.

I do still have quite a few IoTs that I didn’t change over to the IoT specific network.  I wonder if some would improve performance.  We have one ceiling light that acts like it has a mind of it’s own….