Gt-axe16000 Firmware version 3.0.0.6.102 problems also

[bv6977]

Since deployment of new firmware:

Router randomly stops all network traffic and becomes unresponsive. Cannot ping or access the webui. I have had to reboot the router manually 2-3 times and wait 10-15 minutes in between each session to get the router to come back up. I noticed that just before the router stops responding latency on pings to the router jumps to 4000ms before not responding.

I do have a unique configuration:

Both 10g ports act as Hot/Cold Standby WAN ports. Beyond that the settings are pretty basic.

With the outages being so frequent I keep the webUI up to monitor the syslog. I plan a factory reset in a couple of hours to hopefully fix the issues. If a factory reset does not fix then I will roll back the firmware to 3.0.0.4 which was fine.

I was able to get WiFi working after reconfiguring all of my networks.

[bv6977]

Full reset to defaults, 3.0.0.6 FW completed

I rebuilt my Guest Network Profiles, AI Protection, Enabled Traffic Analyzation, WAN dual 10G. 

So far so good.

[bv6977]

I am into Wednesday with no issues after a full reset. All of the problems I had are no longer present in my router. 

Normal operations and full automatic internet failover onto hot standby.

This could have been something left over from previous FW and configuration.  I'll keep this open for the rest of the week but my recommendation is if you are running a GT AXE 16000 and have any problems, write down your config, do a full device reset and keep 3.0.0.6.102. This may save you a lot of pain on reflashing and reconfiguring.

[bv6977]

Unfortunately the router is still having issues. About 30 minutes ago it crashed, had to boot the device two times to get it to come up. 

I am digging through the log file to see when and what could have caused the crash

[bv6977 · Accepted solution]

I have decided after spending the week working on this, that it is time to replace this router. My wife and I work from home and having an unreliable router is not an option. I have reviewed the logs and there are an excessive amount of failures loading the firmware into RAM and processes. I don't know if this is a direct result of the firmware or that this unit is 2 years old and it decided to crater out of coincidence. While it ran on the previous firmware it was fine and had minimal issues. I have decided to go with another brand and upgrade to WiFi 7.  

[jzchen]

Really sorry to read of your issues.  ASUS started developing 3.0.0.6.xxxxx for the GT-AXE16000 back in 2023 and it was really unstable, even on Ethernet which one doesn't expect...

[Indigian]

Ye this latest FW is buggy and if you roll back you need to full reset or it carries over some bugs.

[jzchen]

ASUS released a 3.0.0.6.102_36383 iteration of the 3.0.0.6.102_36382, just yesterday.  Uploading to the AXE16000 as I type this...

[Indigian]

Seems stable so far but only 1hr in.........................