GT-AX11000 firmware 3.0.0.6.102_34735, 2G WAN port show DNS error

[aurora02]

Hi,

After update firmware to 3.0.0.6.102_34735 result WAN pot DNS error/unplugged error.

It was work on 3.0.0.6.102_34721.

1. ISP Zipply

2. Cable is Amazon.com: Cat 6 Ethernet Cable 30 ft, Outdoor&Indoor, 10Gbps Support Cat8 Cat7 Network, Slim Long ...

[jzchen]

Ethernet standard length cable is up to 100 meters, or 328 ft.  It is very likely not the cable's fault.

Either the firmware did not install completely or there is something wrong with it.  You can either hard/factory reset and reconfigure, backup/restore the configuration.  Or you can manually install the firmware ending _34721.

[aurora02]

Thanks for the suggestion.

No luck for any of suggestions (factory reset / roll back to _34721).

Q: Is there any way to restrict  2.5G/1G WAN port to 1G? It seems 1G works fine but I have to add 1G switch between to force 1G connection which is ugly solution

[jzchen]

You may have actually found the problem.  If you put a 2.5 G switch in between probably also solves the problem I suspect.  What is the Zipply connection, an ONT?  Although rare it could be the ISP side is the problem...

[aurora02]

yes, it's Nokia modem

[aurora02 · Accepted solution]

Looks like most recent  3.0.0.6.102_34750-gcb9b62a_404-ge7bfb (update moment agao) solved the issue