I have had this router since 2018 and it has worked great. I would say it has been the best router I have had. The other day it would no longer detect my internet connection from the modem. Swapping the cable did not help. At first I thought our modem was the problem, but our internet worked fine with an old router I had lying around. No matter what I have tried, the internet indicator light on the router stays red. I have tried a factory rest about four times, but the only time it actually worked was doing it from the router only. The software would not reset it, even though it appeared it was doing so. I have tried updating the firmware using a firmware file I downloaded, but it does not update, even though it looks like the process finishes. The firmware on it is 3004.384.XXXX (Sorry I do not know the last 4 digits). After the firmware update finishes, I log back into it, and it does not change. Trying to have the router look for a firmware file from within the utility does not work. It just tells me it cannot find the update server. It is supposed to upgrade to 3004.386.XXXX. I have already replaced it, but would like to hang on to the router as a backup. Any ideas?? Thanks for any and all help anybody can provide!
