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BE98 Pro with 37038 Kernel Error

Marcmale
Level 9

Since I installed the 37038 update, my router has crashed 2 times. The network became very very slow as well as the navigation in the router interface. All the CPU cores were at 100% and the system log was filled with this Kernel error:

Dec 9 09:16:35 kernel: session 0 0x4e8610c7 should not be cleaned
Dec 9 09:16:35 kernel: session 8 0x73338ac8 should not be cleaned
Dec 9 09:16:35 kernel: session 0 0x4e8610c7 should not be cleaned
Dec 9 09:16:35 kernel: session 8 0x73338ac8 should not be cleaned
Dec 9 09:16:35 kernel: session 0 0x4e8610c7 should not be cleaned
Dec 9 09:16:35 kernel: session 8 0x73338ac8 should not be cleaned
Dec 9 09:16:35 kernel: session 0 0x4e8610c7 should not be cleaned
Dec 9 09:16:35 kernel: session 8 0x73338ac8 should not be cleaned

Does this error mean something that could help find the source of the problem?

This Kernel crash happened even after I disabled the MLO. Currently, I only have the main WIFI and another IoT WIFI

 

AImesh setupAImesh setupWifi setupWifi setup

497 Views
14 REPLIES 14

Marcmale
Level 9

The first crash it was this error in the system log

Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned
Dec 3 16:26:51 kernel: session 30 0xb59c15c7 should not be cleaned

Is your situation also that you have the BE98 Pro in the basement and the Mesh nodes on the first floor?

If so, have you adjusted the antennas on the 98 and your Nodes to compensate?

If you could, possibly try them on the same floor for testing.

Maximus Z890 Hero,
Intel Core Ultra 9 285K

I don't understand why it should be a problem ? My nodes are all hard wired with Ethernet Backhaul Mode.

Last night, both of my BE98 Pros rebooted.  I saw some very strange behavior this morning, but now they appear back to normal.  Are you seeing anything like this?  If it might be relevant, both of my units are V1.

I think some type of update was done, possibly the firmware Signature Version which shows 2.434 dated 12/12/24.

 

Maximus Z890 Hero,
Intel Core Ultra 9 285K

Signature Version is the AIProtection Signature File.  If you suspect it then disabling AIProtection gets rid of it.

@jzchen I was actually saying something happened, not sure what made them reboot.  Perhaps they actually crashed but I could not tell.

If you read the original complaint, the line on the bottom is exactly what was happening to my system until I got the Mesh node reconfigured.  The Web GUI was unresponsive, and I kept seeing messages about waiting for the page to open.  I brought the Mesh node into the same room with the primary to reconfigure it and the problems with the Web GUI went away once that was done.  But during the process, both routers were reset to factory.

From Marcmale's post

Since I installed the 37038 update, my router has crashed 2 times. The network became very very slow as well as the navigation in the router interface.

Maximus Z890 Hero,
Intel Core Ultra 9 285K

Well, the problems are still here.  Everything was going fine then I lost the network to my AppleTV 4K and a laptop sitting next to me.  Of course, the Mesh Node was offline, but I had no indications, such as a red light.

I will be sending the log, with feedback, tomorrow.

Maximus Z890 Hero,
Intel Core Ultra 9 285K

jzchen
Level 16

Did you happen to try a factory/hard reset, then reconfigure?

Have you tried turning off the two mesh nodes?  Something about them may be incompatible with the update.

 

 

Maximus Z890 Hero,
Intel Core Ultra 9 285K