Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

AX-11000 5G-1 issue

badkiz
Level 7

‎10-27-2020 08:03 PM - last edited on ‎03-05-2024 07:29 PM by Community Admin

AX-11000 5G-1 takes much longer time to get ready compare to the other 2.4G and 5G-2.
Kindly fix the bug.
0 Kudos
836 Views
5 REPLIES 5

ahfoo
Level 13

‎10-28-2020 07:59 AM

badkiz wrote:
AX-11000 5G-1 takes much longer time to get ready compare to the other 2.4G and 5G-2.
Kindly fix the bug.


Bro, if you can elaborate more information about it.
0 Kudos

badkiz
Level 7
In response to ahfoo

‎10-31-2020 11:18 AM

ahfoo wrote:
Bro, if you can elaborate more information about it.



Noticed when using seperated SSID for 2.4G, 5G-1, 5G-2, when i restart wireless service, 5G-1 will be the slowest to get ready to access compare to other two.
When i do combined SSID smart connect, i basically did not see any of my devices will hook onto 5G-1.
0 Kudos

ahfoo
Level 13
In response to badkiz

‎11-01-2020 01:28 AM

badkiz wrote:
Noticed when using seperated SSID for 2.4G, 5G-1, 5G-2, when i restart wireless service, 5G-1 will be the slowest to get ready to access compare to other two.
When i do combined SSID smart connect, i basically did not see any of my devices will hook onto 5G-1.


Try to disable the smart connect. I do have lot of issue with it enable.
0 Kudos

CapricornDog
Level 7
In response to ahfoo

‎11-07-2020 02:30 PM

One of the two 5Ghz bands will always take longer to come up after a reboot, for me it is the 5Ghz 2 band.
The reason is the channels the bands use one band will use channels that can clash with radar and thus it has to scan the channels for interference before it can lock onto one and use it, this scanning can take upwards of 10 minutes, but is normal behaviour and nothing to worry about.
0 Kudos

dhunter
Level 7
In response to CapricornDog

‎12-02-2020 08:12 PM

I think you are on to something here. I just purchase the ROG Rapture GT-AX11000 and updated the firmware to 3.0.0.4.384_9566. Ever since then, our 5Ghz-1 has been SUPER SLOW at times. I have done multiple speed tests and it randomly tests at barely 20Mbps. Both 2Ghz and 5Ghz-2 test fine. We have 1Gps internet speed. This happens ONLY on the 5Ghz-1 band. Any help/insight would be greatly appreciated. Never had this issue before, coming from a TP-Link Archer 5400 router. I have until January 21st to take it back. I don't want to, but if we are having issues like this on a new router....OUCH. Thanks for any info you may give. If you all need to know more, just let me know.
0 Kudos