I have this RT-AX55 / AX1800 that went down a week ago (along with two other people who had other model Asus routers)then I saw articles all over the place like this one : https://arstechnica.com/information-technology/2023/05/asus-fixes-error-that-caused-mass-router-outa... at the time Verizon came and replaced this RT-AX55 with the old Verizon router they'd previously used:
That got them back up and running but when I finally started to see these articles and instructions to fix the problem I went and reset the router and put it back. However it's still saying that there's no internet and I've reset it to factory defaults several times; when I login to the GUI the network map says something like Internet Status can't get IP address from the providers DHCP. Is there something I'm missing about this?
Solved! Go to Solution.
I would (if this were mine) manually flash 220.127.116.11.386.50224, hard reset, flash 18.104.22.168.386.50460, hard reset, then upgrade/flash the latest 22.214.171.124.386.51598, hard reset. (Read the release note for 126.96.36.199.386.50460 for my reasoning)…
Then I would try to set it up, before buying a new router. (Well depending if it’s out of warranty, if in warranty I’d reach out to tech support).