ASUS ROG Rapture GT-AX6000 - I'm not sure what's going on

[LordP666]

So, I have the ASUS ROG Rapture GT-AX6000 Dual-Band WiFi 6, and it works great. I have fiber internet.

Now, for the first time, I decided to watch a movie on my phone. I was on the 2nd floor, in my bedroom, which is right above the router. It stuttered a lot. I was connected to a Terramaster NAS.

I tried using Speedtest about 6" away from the router, and all I can get is about 700 Mbps - is that correct?

I looked at some of the WiFi setting and I can't see anything which would affect it, but I'm no IT guy.

Does anyone have a suggestion?

Thanks

[jzchen]

What is the speedtest speed when in your room where you were streaming?  700 Mbps 6" away is plenty speed but that is 1/2 foot from the router...

[LordP666]

It's 650 Mbps in the bedroom.

Is 700 Mbps the best I can expect from the router, at 6"? I thought WiFi 6 was supposed to be between 600 Mbps to around 4800 - I kinda figured 6" away should be reaching for the 4800 mark - no?

My other thought was to plug the mesh router into a Vimin 6-Port 2.5G Ethernet Switch and hope that I would get better WiFi on the second floor.

[jzchen]

Well at 650 Mbps it should not be stuttering.  QoS can affect speed, and I typically don't enable it...

Is this router new to you?  Is it possible interference from a neighbor's WiFi or other source of "noise"?

What firmware version is it running?  There is an 8/27 update that seems to have mixed reviews....

[LordP666]

I've had it for a couple of years. The only WiFi I use is my washer/dryer.

I checked earlier today and there is no update for the firmware, so I imagine it's the latest. GT-AX6000 : 3.0.0.6.102_34860-gc346ca4_404-ge7bfb

QoS is disabled

[jzchen]

The latest firmware has a note on the release notes to factory/hard reset the router after installing it.  I don't suppose you've done this since 8/27?  If not, that would be my first suggestion to try.

[LordP666]

No, I didn't do that. I have the frimware set to auto update.

I'll give it a shot tomorrow. But I need to remember how to save the configuration.

Do you have a similar router? Could you see what you get on your phone? I'm curious.

[jzchen]

I'm afraid I don't have this router model.  I am tempted to buy one to help debug it for a while now...

Prior speed tests have been (much) faster?  Did you use iPerf?

[LordP666]

Since I've never heard of it, the answer would be negative.

I'll look it up.

What do you get with YOUR router?

[jzchen]

This is partly ISP service speed dependent.  I am about 10 ft from my GT-AXE16000, which is supposedly similar to the GT-AX6000 in some ways but I am not sure how.