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Asus phone app unable to connect to router via LTE or any other wifi network.

Level 7
Not sure what I missed during the setup but my phone can't connect to the router if I'm off my wifi network.

I remember there was an option asking me if I wanted to enable remote management and I tapped yes but it still seems unable to connect.

I setup open VPN and if I connect to that, it will then obviously connect but outside my network, it won't connect and I'm trying to figure out where the setting either in the app or on the router settings itself I can get it talking.

Do I just need to remove it from the app and re-add it once I'm back on my home network again?

I tried turning on Wan management in the router is as well as access via DDNS and neither of those fixed it.

Level 12
what router ?