Asus GT-AX6000 not showing 5Ghz Network SSID (but in GUI 2.4Hz is not there only 5Ghz-1 and 5Ghz-2)

[nitinvaid20]

HI Everyony
I have this weird issue from yesterday
The router was working perfectly fine since i bought it around 2 years but since yesterday in my Mobile and other deviced 
5Ghz Network SSID is not visible anymore which was Named as XXXXXX_Media
Only XXXXXX_Internet is showing across all devices which is 2.4Ghz Network SSID

When i logged in my routher i noticed
Under Wireless - General Settings
BANDs i have only 2 options 5 Ghz-1 and 5 Ghz-2 if i remember correctly there was 2.4Ghz before
if i select 5 Ghz-1 its showing XXXXXX_Internet and
on           5 Ghz-1 its showing XXXXXX_Media (which is not visible on across any device..)

I tried firmware flash again
restart even facotry reset too not sure if something is broken or whats wrong here

On Wifi router 2.4Ghz LED is off only 5Ghz led is working 

Please do suggest its very expensinve router for me and in INDIA ASUS ROUTER Service is not good

[nitinvaid20]

I gave up

Lol

[jzchen]

My 5 GHz, at least on BE98 Pro, is still working (two 5 GHz clients are connected).  I can't say it is or isn't on all my nodes.  (Usually WiFi clients are split more evenly).

I suggest turning off AiProtection just as a test, if you have it on.  (AiProtection is not available to me in Access Point mode).

[Saltgrass]

I had the problem again last night.  I realized the log file was being erased and only showed the log after recovering from the situation.  I am also considering the problem may involve the Ai Mesh node since it did not occur on the prior three nights until I reconnected it the day prior.

I have been sent a beta version of the firmware for the BE98 Pro and will be trying it tomorrow.  9.0.0.6_102_37842

[jzchen]

It doesn't seem I am able to get this beta, at least not from my friend at ASUS....

Are you allowed to share it?  Since I have other "network infrastructure" I can afford any detrimental bugs, (to a point as all my printers are Ethernet'ed to ASUS routers)...

[Saltgrass]

@jzchen I am not sure you may want it.  My system has been up for 2.5 days, but it normally takes 3 to 4 days to fail.  Currently it is making 4500 entries in the log file every minute.

I will see if I can private message it to you.

[jzchen]

@Saltgrass it's kind of hard to share because of their size.  (They also don't compress/zip well)...

Right now my AXE16000 is a node and running the ancient 9.0.0.6.102_xxxx firmware because the Ethernet actually runs better than with the latest release.  Go figure, this switch correlated to a BQ16 Pro firmware update on 1/20.  A firmware update on one node appears to affect a completely different node's function, in this case vastly improved.

[nitinvaid20]

How can i attach my logs here which server link to use

[jzchen]

With the 2.4 GHz LED did you ever get that to turn on again?

[nitinvaid20]

Its really weird...
it works sometimes like today it was on at that time it was showing PPPOE authentication failure my internet was not working....
once the internet is back again
it was off

[jzchen]

AiProtection had a recent update 2.448.  Verify that you have it?

You can take a screenshot and save as an image file.  You can then attach the file to a post...