07-27-2020 02:08 PM
08-05-2020 02:49 AM
I’m setting up an AIMesh network with three GT-AX11000 routers (one as the main router, the other two as nodes) and it’s working great except for one huge problem…the Ethernet connections to the main router keep dropping.
I was running one-generation-old firmware on all my GT-AX11000s with the hope that this would fix the issue but it hasn’t; I've since updated my firmware to the latest release. It doesn’t seem to matter whether the mesh nodes are powered on or not - the wired connections from the main router still drop. These drops can happen immediately after restarting my router or can take several hours to occur but either way once the wired connections start dropping they continue to drop frequently...if I am even able to reconnect. Most of the time I can’t even reconnect to the Drobos after the connections drop and I have to unplug the main router and reboot the entire network to (briefly) re-establish connectivity. Also, once one Drobo gets dropped, the other also always drops within a very short period of time.
I was using an RT-AX88U as my main router previously and it was exceptionally stable…I never encountered these dropouts before.
Does anyone have any suggestions? I’ve tried every possible combination of firmware updates, device power-on sequences, restarts, reboots, etc. and nothing seems to work. I currently have the Drobos connected to node to see if that works, but even if it does, it's a less-than-ideal workaround.
Thanks in advance!
08-05-2020 09:32 AM
please refer to this sop to share us your logs https://drive.google.com/file/d/1xE_RvDAN1NWiLggW-jhoGhP--CwLGtXN/view?usp=sharing
and please private message to me with your email address.
we can query your log from our feedback system.
08-06-2020 01:07 AM
08-06-2020 09:40 AM
Here exact the same problem. Hope they have solved it in the latest firmware 18.104.22.168.384_9566) no release notes yet :((((
10-09-2021 12:33 AM
10-13-2021 01:58 AM
I'm using Merlin (386.3_2) and similar issue on my PC... my NAS seems to be OK. I am running a mesh setup with my RT86U.
For my laptop my network connection will read Connected by no Ethernet.
As far as wifi goes, sometimes i get the Connected but no internet there as well but also on my phones (but never on my Rokus)... my alexas sometimes lose connection too.
I will say I HATE the ROG Firmware. I cant update my VPN settings like i need to and plus I find that interface horrible. I wish they would go back to the old layout but that is for another day.
10-14-2021 04:11 AM
Although Merlin is an improvement the FW it is based on is borked apparently.
I had major disconnection issues until I was pointed to a beta FW,not 1 disco since.
There has been a new FW released which I'm trying now........................
10-13-2021 08:08 AM