mustangtom wrote:
If your Lyra Voice is under warranty, I would open a ticket with Asus. Does rebooting the Lyra Voice correct the 2.4 GHz radio? If not, you might try to change it to be an access point or router and see if the 2.4 GHz re-enables in those modes.
Rebooting does nothing for the 2.4 GHz radio. No 2.4 signal shows up on NetSpot, not even a blip. I did notice at least initially that 5-1 and 5-2 get a boosted dBm once rebooted.
Unfortunately even though the Lyra is practically new, as in a couple of weeks old, it no longer has a warranty. The bottom of the Lyra Voice is not flat, just a small 2" x 2" square is plastic in the center. I adhered strong velcro to secure it to the window sill so it could "see" the IoT outside that has poor connectivity. One day I heard the cat make some noise and all of a sudden a boom. The unit had fallen off the window sill to the floor. While I was definitely concerned the drop may have damaged it, I also noticed the SN sticker was still attached to the velcro on the window sill. The weak glue was between the SN sticker and the Lyra Voice. ASUS noted that so long as the fall didn't produce physical damage then it would be still covered, but the SN sticker now removed voided the warranty.
Support asked me to setup the Lyra Voice as a router all by itself to see if the 2.4 radio would work. I am fearful of somehow damaging an Anody ceiling light that is in my son's bedroom. Last time he tried to use a different app to connect to it it would randomly turn on all by itself, including the middle of the night....
EDIT- They are awesome, told me they are going to reimburse me within 30 days or so!