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HELP ! Kernel Power 41 !

ssalman97
Level 7

Hey everyone. From the last few days I am facing issue that when I play games like Call of Dragons, Horizon or CS2 after 15-30 minutes my pc restart automatically without any BSOD. The same thing happened last year and I thought it was windows reinstalled a fresh copy of Windows 11 installed everything again but still got the restart with the Kernel Power 41. I benchmarked my CPU using Cinebench and GPU using Furmark no restart no high temps still I completely clean the PC applied new thermal paste. Coolermaster MasterGel. After doing this no PC restarts and PC was working great.

Now from past week still the same thing is happening only on gaming. If i use pc for browsing, music, Youtube Videos, Coding Vs Code, Android Emulator, Training algorithms it works fine without any issues for long hours. I am confused what is the issue because my CPU and GPU temps are good. No overclocking, no XMP, no undervolts. Writing this from same PC, working from more than 3+ hours no restart.

My windows is up to date, drivers up to date, bios up to date. 
Already did
sfc scan
cleaning and changing the ram sticks.
reseated the cpu applying new paste and make sure the pressure of head is even
checked all connectors
benchmarked CPU and GPU
checked wall plug

I have read some forums and found that enabling disabling c-state OR changing power plans fix the problem.

So please lead me what should I do to fix the problem or what is causing the problem.

My PC Specs:
Core i7 10700K
Asus Rog Strix Z490 E gaming 
Corsair iCue H150i Elite Capellix AIO
Corsair Vengeance RGB Pro 32 GB 3200MHZ (16x2)
Samsung 970 Evo+ 500 GB NVMe
Crucial P2 1TB NVMe
Asus Rog Strix 750W Gold Fully Modular
Zotac Amp Holo RTX 3070 vertical mounted using Asus Rog Strix Riser Cable
Custom Sleeved 24 Pin & 2x8 Pin GPU Extension Cables
Corsair iCue 465X Chassis
AIO Rad mounted on the front with 3xCorsair LL120 fans for intake and 2xCoolermaster MF 120 Halo Fans on the back of Rad for pull

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10 REPLIES 10

Nate152
Moderator

Hello ssalman97

Since the issue seems to happen when you play games, I'd like to ask how you're connecting power to your gpu.

Your gpu should have 2 x 8-pin power connectors, make sure you're using two separate 8-pin pcie power cables.

Using a splitter or pigtail cable may cause the issue you're experiencing.

 

 

 

Thanks for your positive response. 

Yes I am using 2 x 8 pin Separate GPU connectors. I want to add that my problem has been solved and I don't know how it is solved. I just removed the GPU cleaned its golden pins, reseated all the power connectors and voila its working perfectly as it should be. Even I am using the same OS

I want to know what could be the issue here as my CPU GPU temps are fine even on loads. My motherboard's all I/O ports working perfectly fine and shows the correct voltages, temperatures & fan control settings and all RGB works fine. I pulled out my PSU and reseated all the PSU connectors just to be sure. Still I don't have any clue about the problem.
HOPING GOOD FOR NO PROBLEMS IN FUTURE 😄

ssalman97
Level 7

THE ISSUE ARISES AGAIN.

What could be the cause. On normal usage  and on benchmarks like Furmark & Heaven Benchmark it won't restart/crashes. Playing CS2 it restarts. 

Nate152
Moderator

So, all is good with benchmarks but counterstrike 2 restarts your pc. Doing a search, there are quite a few that have reported this. 

Sounds like an issue with the game if benchmarks run fine, maybe try playing counterstrike 2 in windowed mode.

 

 

Not only CS2 but also while playing Call of Dragons. Not tested other games but I had the issue first time ever when I was playing GTAV. I will check with Horizon Zero Dawn. Also I had removed the vertical GPU mount riser & extension cables. GPU is directly on the PCIe slot with PSU cables that comes with 2x8 pin separate cables.

I also quit other apps like corsair iCue, steelseries gg, logitech ghub to test still it restarts while gaming 😪

Nate152
Moderator

Have you tried counterstrike 2 with the bios reset to default settings?

In the bios, hit the F5 key to reset to defaults, then give counterstrike 2 a run.

 

 

 

 

Yes I am already using the default BIOS settings. Only CPU Fan Speed Monitoring is set to ignore and Aura Sync OFF.

I am attaching a clip that I just recorded. This time my PC crashes just right at the team selection. I have verified the integrity of game files as well on steam. I don't know what the issue is. My PC is able to handle benchmark loads but restarts with no BSOD while gaming.