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Whatsapp

RawKz
Level 9

I can't sent video in whatsapp.. I can only sent it as a document.. video that I record using the camera app.. downloaded video.. even using when whatsapp camera I can't sent any of it.. so I contact Whatsapp and this is what they said.. I'm using Asus ROG phone 6..

Screenshot_20231031-135933_WhatsApp_1.jpg

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1 ACCEPTED SOLUTION

Accepted Solutions

kobe24
Level 9

So what is the software version on your phone?

How it happened? Any video?

video format?

View solution in original post

4 REPLIES 4

kobe24
Level 9

So what is the software version on your phone?

How it happened? Any video?

video format?

Nooo I accidentally press accept as solution 

My software version is 33.0610.2810.166..

I just sent it like usual but it didn't sent.. 

Yesterday yess I can't sent any video at all.. I can only sent it as a document.. but right now I can sent it but not all some are still didn't sent whether it from camera app or whatsapp camera or download.. 

Video format is MP4..

Screenshot_20231031-120051_WhatsApp_1.jpg

Screenshot_20231101-102203_WhatsApp_1_1.jpg

Screenshot_20231101-102243_WhatsApp_1.jpg

kobe24
Level 9

Maybe you could try to send those videos with other apps to see what the problem is....

If other apps could send those files, then it's whatsapp issue...