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Warranty issue

chii
Level 7

So, I bought my ROG phone 6 on December of last year. It's even showed in the armoury crate that it was bought on December of last year (2023), I looked both from my Asus ROG 6 and TUF A15. So why is it that it says that my 1 year warranty has already expired?

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1 REPLY 1

Falcon2_ROG
Customer Service Agent

@chii 
It is recommended that you refer to the information here.
https://www.asus.com/support/faq/1041323/
The inquiry result will display the expiration date of your product's warranty. 
Note: The warranty status displayed here is only for reference. If the user can’t provide the effective purchase invoice of the product, the product warranty will start from the date of device delivery according to the product S/N. Here you can learn more about How to upload the purchase invoice