11-03-2024 01:24 AM
Today I started getting errors trying to make payments via my Google Wallet app.
I checked things out and discovered the Security update for my ROG Phone 5 Ultimate is dated 1 November 2023, If I check for an update it is telling me my system is up to date.
Will there be a new security update to allow continued use of the features for this model?
Software Information: WW_33.0210.0210.242
11-06-2024 08:09 AM
I think the silence from ASUS says everything I needed to know about their product support.
The claimed 2 years OS updates and 4 years of security updates turned out to be a year short of expectations.
While I may have considered upgrading in 12 months time, it's looking less likely that I'll stick with ASUS, the recent Samsung and Pixel phones with their 7 years lifecycle is looking pretty appealing and with black Friday on the horizon, this could be perfect time to jump ship to a different brand.
Thanks ASUS, enjoyed the experience up till now, but your support lifecycle just doesn't compare with the current market.
11-19-2024 08:10 PM
Hi all, for Google Wallet issue, we are currently working with Google to clarify this situation, and we recommend you to temporarily use other payment method as a short-term solution. Thank you.
12-10-2024 06:59 PM
@Ardalista @Fafera
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.