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Rog phone 7 stuck Recovery mode

DrDiente
Level 7

Hello, I bought my Rog Phone 7 Global version, 4 months ago, there is no Asus support in Latin America for these devices; Initially I had problems with the microphone, I deleted some Apps, mainly the last one, after a factory reset a couple of times, it didn't work, in safe mode, it worked and I understood that it was not a physical failure, when I did the normal reset, it worked , for a few hours until it crashes again, on my second attempt to restart in safe mode, it got stuck in recovery mode.
It doesn't come out from that point...
I would appreciate your support, thanks in advance

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3 REPLIES 3

Bobby_ROG
Community Agent

@DrDiente 

Hi, you may need to try all options from the menu to make it possible to successfully reboot or even perform a factory reset. Thanks

 Hello, I have already tried each of the options several times. but the startup does not start. still stuck there
when it tries to restart it lasts 15-20 minutes but it returns to that point

Bobby_ROG
Community Agent

@DrDiente 

Hi I recommend you to visit repair center for further assistance. Sorry for causing inconvenience.