ROG Phone 7 Air Trigger Glitch / Lag

[Echidna]

Hello, I have a ROG Phone 7 Tencent version with global firmware and I have a problem with the right air trigger that stops working after 20-30 seconds of playing PUBG Mobile and the Game Genie application freezes and does not respond. In order for everything to work again, you need to minimize the application and turn it on again, but sometimes the entire navigation freezes and the application cannot be minimized at all and you have to press the power button, then unlock the screen. and so on every time. Resetting to factory settings does not help. clearing and deleting cache too. Tell me what to do?!

My default system settings after resetting all settings

Armoury Crate version: 7.0.0.64_230327 above is not updated ((

System version: 33.0820.0810.121 for some reason in the system settings they cannot be updated above this version ((

[Bobby_ROG]

@Echidna 

Hi please update software to latest version.

Software download:

https://rog.asus.com/phones/rog-phone-7/helpdesk_bios/

SOP for manual update:

https://www.asus.com/support/FAQ/1009748/

[Echidna]

thank you very much I'll try

[Echidna · Accepted solution]

The problem was in the Ali Express case, which covered a little and touched the Air trigger sensor. It turns out that rubber and plastic also have a tactile effect when pressing the sensor. I simply cut out the pieces with a craft knife and the problem disappeared. Try to buy covers that do not cover the air trigger sensors, as they must be completely open. Or cut out the pieces of the cover yourself.