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Rog phone 6

KlasakUduk
Level 8

After this weekend Rog 6 series update version 33.0610.2810.177,  below side portal Type C doesn't work when charging the phone.. please fix and update ROG 6 series. The previous version on my rog 6 portal type C on below also no issues and working fine.. i hope this post helpfully and need attention to all Rog's Team

 

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2 ACCEPTED SOLUTIONS

Accepted Solutions

Bobby_ROG
Community Agent

@KlasakUduk 

Hi, please help provide information below. Thanks

1. You mean the side port or bottom port?

2. Does charging work when phone on Safe mode?

3. Does charging work when phone is off?

4. Please provide a video clip for this issue.

View solution in original post

KlasakUduk
Level 8

@Bobby_ROG Side bottom works fine..but the bottom port type c doesn't work even i tried another adapter cable like 12 watt  also works fine.. but adapter rog 6 cannot respond charging.

View solution in original post

4 REPLIES 4

Bobby_ROG
Community Agent

@KlasakUduk 

Hi, please help provide information below. Thanks

1. You mean the side port or bottom port?

2. Does charging work when phone on Safe mode?

3. Does charging work when phone is off?

4. Please provide a video clip for this issue.

IMG_20231222_105831_200.jpg

IMG_20231222_110127_959.jpg

KlasakUduk
Level 8

@Bobby_ROG Side bottom works fine..but the bottom port type c doesn't work even i tried another adapter cable like 12 watt  also works fine.. but adapter rog 6 cannot respond charging.