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Rog 6d ultimate

Animerox999
Level 7

Hello all.i got problems. When i play warzone high graphics+wifi got some hang and stuck. Its say asus launcher problem. How to fix?

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5 REPLIES 5

Bobby_ROG
Community Agent

@Animerox999 

Hi could you please provide the software version on your phone and also a video clip of how it occurs? Thanks.

Screenshot_20240322-002805_Armoury_Crate.jpg

 latest version.. got hang and ui problem.

Screenshot_20240322-003507_System_update.jpg

 hang play warzone. Mode X then hang. I restart

 Other game ok.

I hope u can fix and help me..thx!

Bobby_ROG
Community Agent

@Animerox999 

Hi could you please provide a log as well as a video clip for us to analyze? Thanks

 

How to get a log file and also a video clip:
1. Activate Screen Recorder.
2. Launch Calculator and enter ".19595+=" to launch log tool.
3. Tap "GENERATE" of "General cases" to start logging.
4. Close all apps.
5. Please start reproducing this issue to make it occur.
6. After issue occurs, go back to log tool and tap "FINISH AND SHARE".
7. After data exporting finishes (it may takes few minutes), tap "SHARE" with Google Drive.
8. Provide video clip (generated from Screen Recorder) and log link.