cancel
Showing results for 
Search instead for 
Did you mean: 

ROG 6 Fingerprint sensor and Main Camera not working

chii
Level 7

When I open the camera app, it's all black, as in no buttons. The main camera also makes a clicking sound. The fingerprint sensor also just says "finger moved too fast" even though it's completely stationary.

 

122 Views
1 REPLY 1

Bobby_ROG
Community Agent

@chii 

Hi please follow instructions below. Thanks.

1. Tap [Clear cache] and [Clear storage] on [Settings] > [Apps & notifications] > [All apps] > [Camera] > [Storage & cache] to see if issue persists.

2. Perform factory reset on your phone to see if issue persists.

3. If issue persists, please visit repair center for further assistance. Thanks.