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Can't update my ROG phone 5s OS

metti_amiri
Level 8

Since I bought my ROG phone 5s I can't update the phone os automatically from setting or manually from website why?

107 Views
5 REPLIES 5

Bobby_ROG
Community Agent

@metti_amiri 

Hi please provide a screenshot of the SN on your phone. Thanks

(photo edited by Bobby_ASUS)

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Bobby_ROG
Community Agent

@metti_amiri 

Hi after checking your SN on server we found your device was flashed from CN from WW, thus unable to receive FOTA for sure. Thanks

  • Hi Is it possible to update system with CN manual Update from the site and have English language for system? Thanks

Did you update the phone or not?