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Cómo actualizar mi rog Phone 6?

Level 7

En mi teléfono tengo el Android 12, y quiero actualizar mi Android a la versión 13 pero el teléfono me dice que ya está actualizado cuando en realidad tiene la versión 12 del Android.


Customer Service Agent

Please confirm if your phone's firmware is used across different regions.
If not, please refer to the following method to update the firmware.
Tap "Check Update" in "Settings" -> "System update" to check if the firmware is the latest version.
Note: During the update process, please charge your phone with the AC adaptor or make sure the phone has at least 15% battery power level.
However, if you are unable to update, it is advisable to visit a repair center for further verification.
The following is the contact information: 
Also you can contact the local service center for help.
The following is the contact information: 
Sorry for any inconvenience it may be caused.