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Aeroactive cooler x Pro not working on asus rog 8 Pro

ChilenitoPro77
Level 7

Hello to the entire community, I need your help.
The thing is that I bought the aeroactive cooler xpro for my asus rog 8 pro cell phone (the official page says it is compatible), but when installing it in the slot the cell phone does not recognize the device to select the cooling options and only the triggers work.
I don't know if it's a software problemImagen de WhatsApp 2024-12-23 a las 22.26.43_cdf84452.jpgImagen de WhatsApp 2024-12-23 a las 22.26.42_d59c23e1.jpgImagen de WhatsApp 2024-12-23 a las 22.23.19_828a22b1.jpgCaptura de pantalla 2024-12-23 222928.png

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1 REPLY 1

Bobby_ROG
Moderator

@ChilenitoPro77 

Hi what is the software version on your phone?