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3-way navigation button square not working correctly

Hellindros
Level 8

My 3-way navigation button don't work on my home screen page , glitches out when pressed, but if I open a app the press the square button it works fine , anyone else have this issue , latest version caused the issue , previous version had no problem 

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1 ACCEPTED SOLUTION

Accepted Solutions

Bobby_ROG
Community Agent

@Hellindros 

Hi, for this Nova Launcher issue, please update to 34.1420.1420.316 where fix plan taken effects. Thanks

View solution in original post

7 REPLIES 7

Bobby_ROG
Community Agent

@Hellindros 

Hi, please provide information below. Thanks

1. which model do you use 

2. the actual software version

3. a video clip of how it happens

Model: rog phone 8 pro 16gb/512gb

Version: WW_34.1420.1420.218

https://youtube.com/shorts/RAlKoGfEeJ0?feature=share 

 

Just want to add , this glitch came with the new update , and I've tried a soft and hard reboot 

Bobby_ROG
Community Agent

@Hellindros 

Hi it seems that you do not use default ASUS launcher. What launcher do you use?

I just checked,  it does work fine on default Asus launcher , I'm using Nova launcher, worked fine on the out of the box firmware but when my phone updated something broke 😕

Bobby_ROG
Community Agent

@Hellindros 

Hi, I've forward these information to our dev. team. Thanks.

Bobby_ROG
Community Agent

@Hellindros 

Hi, for this Nova Launcher issue, please update to 34.1420.1420.316 where fix plan taken effects. Thanks

Thank you the issue has been resolved, now please fix the air triggers issues and I will.bw happy