ROG throne flicker

[purpleronnieuk]

Can anyone help please 

after updating armoury crate my throne has developed rgb flicker. This only happens on aura sync setting and not on any other rgb profile

Tried reinstalling armoury crate and not helped 

think it’s an armoury crate 

thank you 

[Seyumi]

I can confirm I have the same exact issue. I am a brand new Asus ROG Throne QI owner, and the RGB on my unit flickers about every 3 seconds. It only happens in Aura Sync mode, all other modes there is no flicker. I thought maybe I got a dud until I found this thread which is very recent. All my Asus software is up to date as well. Will wait it out for a software fix hopefully.

[Aureliannn_ROG]

Hi @purpleronnieuk @der_Z @Razer68 @vianoir @Seyumi ,

thanks for providing the information, we understand that your product is experiencing RGB light flickering issues in Aura Sync mode. 

We have pass the issue to our backend team for further investigation. 

Meanwhile, if possible, could you please provide a video of the issue occurring for our reference? 

This video would greatly assist our team in identifying the problem. 

Thank you very much for your cooperation and understanding.

[Seyumi]

Here you go @Aureliannn_ROG 

https://youtu.be/4UHM167c1RI

The flicker is more prominent in real life, the iPhone makes the flicker seem more subtle than it really is.

--------[ AIDA64 Extreme ]----------------------------------------------------------------------------------------------

    Version                                           AIDA64 v7.30.6900
    Benchmark Module                                  4.6.896.8-x64
    Homepage                                          http://www.aida64.com/
    Report Type                                       Quick Report
    Computer                                          DESKTOP-MGTLI3I
    Generator                                         Michael
    Operating System                                  Microsoft Windows 11 Home 10.0.22631.3737 (Win11 23H2 2023 Update)
    Date                                              2024-06-24
    Time                                              21:43


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Computer Type                                     ACPI x64-based PC
      Operating System                                  Microsoft Windows 11 Home
      OS Service Pack                                   -
      Internet Explorer                                 11.1.22621.0
      Edge                                              126.0.2592.68
      DirectX                                           DirectX 12.0
      Computer Name                                     DESKTOP-MGTLI3I
      User Name                                         Michael
      Logon Domain                                      DESKTOP-MGTLI3I
      Date / Time                                       2024-06-24 / 21:43

    Motherboard:
      CPU Type                                          8C+16c Intel Core i9-14900KS, 5900 MHz (59 x 100)
      Motherboard Name                                  Asus ROG Maximus Z790 Dark Hero  (1 PCI-E x4, 2 PCI-E x16, 5 M.2, 4 DDR5 DIMM, Audio, Video, 2.5GbE LAN, 2 Thunderbolt 4, WiFi)
      Motherboard Chipset                               Intel Raptor Point-S Z790, Intel Raptor Lake-S
      System Memory                                     48859 MB  (DDR5 SDRAM)
      DIMM2: G Skill F5-8000J4048F24G                   24 GB DDR5-5600 DDR5 SDRAM  (50-45-45-90 @ 2801 MHz)  (46-45-45-90 @ 2801 MHz)  (42-42-42-84 @ 2625 MHz)  (40-40-40-80 @ 2500 MHz)  (36-36-36-72 @ 2250 MHz)  (32-32-32-64 @ 2000 MHz)  (30-30-30-60 @ 1875 MHz)  (28-28-28-56 @ 1750 MHz)  (26-26-26-52 @ 1624 MHz)  (22-22-22-44 @ 1374 MHz)
      DIMM4: G Skill F5-8000J4048F24G                   24 GB DDR5-5600 DDR5 SDRAM  (50-45-45-90 @ 2801 MHz)  (46-45-45-90 @ 2801 MHz)  (42-42-42-84 @ 2625 MHz)  (40-40-40-80 @ 2500 MHz)  (36-36-36-72 @ 2250 MHz)  (32-32-32-64 @ 2000 MHz)  (30-30-30-60 @ 1875 MHz)  (28-28-28-56 @ 1750 MHz)  (26-26-26-52 @ 1624 MHz)  (22-22-22-44 @ 1374 MHz)
      BIOS Type                                         AMI (03/15/2024)

    Display:
      Video Adapter                                     NVIDIA GeForce RTX 4090  (24564 MB)
      3D Accelerator                                    nVIDIA GeForce RTX 4090
      Monitor                                           Generic Monitor (ASUS PA147) [NoDB]  (R9LMTF143762)  {2023}
      Monitor                                           Generic Monitor (PG32UCDM) [NoDB]  (S5LMQS132259)  {2024}

    Multimedia:
      Audio Adapter                                     Intel Raptor Point-S PCH - HD Audio (Audio, Voice, Speech)
      Audio Adapter                                     nVIDIA AD102 HDMI/DP @ nVIDIA AD102 - High Definition Audio Controller

    Storage:
      IDE Controller                                    Standard SATA AHCI Controller
      Storage Controller                                Microsoft Storage Spaces Controller
      Storage Controller                                Standard NVM Express Controller
      Storage Controller                                Xvdd SCSI Miniport
      Disk Drive                                        Sabrent SB-RKT5-4TB  (3726 GB)
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         3725.2 GB (2749.8 GB free)
      Total Size                                        3725.2 GB (2749.8 GB free)

    Input:
      Keyboard                                          HID Keyboard Device
      Keyboard                                          HID Keyboard Device
      Keyboard                                          ROG CHAKRAM X
      Keyboard                                          ROG OMNI RECEIVER
      Mouse                                             ROG BALTEUS Qi
      Mouse                                             ROG CHAKRAM X
      Mouse                                             ROG OMNI RECEIVER
      Game Controller                                   Microsoft PC-joystick driver
      Game Controller                                   Microsoft PC-joystick driver

    Network:
      Primary IP Address                                192.168.50.87
      Primary MAC Address                               90-65-84-FE-88-F5
      Network Adapter                                   Intel(R) Ethernet Controller I226-V
      Network Adapter                                   Intel(R) Wi-Fi 7 BE200 320MHz #3
      Network Adapter                                   Intel(R) Wi-Fi 7 BE200 320MHz #5
      Network Adapter                                   Intel(R) Wi-Fi 7 BE200 320MHz  (192.168.50.87)

    Peripherals:
      Printer                                           Canon MX920 series FAX
      Printer                                           Canon MX920 series Printer
      Printer                                           Microsoft Print to PDF
      Printer                                           OneNote (Desktop)
      USB3 Controller                                   Intel Raptor Point-S PCH - USB 3.2 Gen 2x2 (20 Gb/s) xHCI Host Controller
      USB Device                                        AURA LED Controller
      USB Device                                        Generic SuperSpeed USB Hub
      USB Device                                        Generic SuperSpeed USB Hub
      USB Device                                        Generic SuperSpeed USB Hub
      USB Device                                        Generic SuperSpeed USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        Intel(R) Wireless Bluetooth(R)
      USB Device                                        LianLi-Strimer Plus-1.5
      USB Device                                        Realtek USB2.0 Audio
      USB Device                                        ROG Gaming Display Aura Device
      USB Device                                        ROG RYUJIN III
      USB Device                                        ROG THRONE QI
      USB Device                                        ROG Throne Qi
      USB Device                                        Xbox 360 Controller for Windows

    DMI:
      DMI BIOS Vendor                                   American Megatrends Inc.
      DMI BIOS Version                                  1102
      DMI System Manufacturer                           ASUS
      DMI System Product                                System Product Name
      DMI System Version                                System Version
      DMI System Serial Number                          System Serial Number
      DMI System UUID                                   418BB4A8-D04E44D6-1038E89C-25C4E02C
      DMI Motherboard Manufacturer                      ASUSTeK COMPUTER INC.
      DMI Motherboard Product                           ROG MAXIMUS Z790 DARK HERO
      DMI Motherboard Version                           Rev 1.xx
      DMI Motherboard Serial Number                     230926630301772
      DMI Chassis Manufacturer                          Default string
      DMI Chassis Version                               Default string
      DMI Chassis Serial Number                         Default string
      DMI Chassis Asset Tag                             Default string
      DMI Chassis Type                                  Desktop Case

    HDD             Sabrent SB-RKT5-4TB
    Monitor ID      AUS1421: Generic Monitor (ASUS PA147) [NoDB]
    Monitor ID      AUS32F2: Generic Monitor (PG32UCDM) [NoDB]
    Monitor Model   ASUS PA147
    Monitor Model   PG32UCDM

[purpleronnieuk]

Seyumi 

again your hard work and logs did did the trick 

again fundemantal in solving this thanks again you are a star

[Seyumi]

https://youtu.be/4UHM167c1RI

[purpleronnieuk]

Good vid it shows the issue. Still no fix even after a massive update on AC and for other components. Seems no rush to sort out this annoying throne issue which is ruining the lighting profiles! 

[der_Z]

First of all - thanks everyone for joining this little support group.

So... Just to let you know... There was an update for the "ASUS Windows Dyamic Lighting Plug-in" today. Good news is that this didn't cause any new issues. Bad news is it also didn't fix the Throne's flicker issue.

[Aureliannn_ROG]

Hi @purpleronnieuk @der_Z @Razer68 @vianoir @Seyumi ,

thank you for providing us with the information and video. 

We would like to inform you that our backend team is aware of this issue and is currently working on it. 

If there are any new updates or developments, we will provide them in this discussion thread. 

Please be patient and wait for further updates.

Thank you for your understanding and cooperation.

[Alphaelectric]

Hi there, after updating AC I am now getting the same ROG Throne Qi flicker problem under Aura Creation. Exact same behavior as the other posters and shown in the video. Led works fine as long as it is not managed by AC.

Your help is much appreciated. 

[Bytepirate]

I also have this exact same issue, ive unistalled many times and new installations of ive also upgraded my motherboard from an asus 690 so a 790 and the issue happens on both boards. my throne just flickers in aura