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ROG Keris II Ace left slick noise, normal or defective?

Isentropic
Level 7

Got the mouse. I think it is excellent mouse overall, I loved the shape a lot. But theres a minor problem. The left click making a sound that is quite similar to how blue mechanical keyboard switches do. The intensity of the sound is very low but still audible in quiet environment. Is this a feature of the mouse or is it defective? 

If it is a feature I can live with it since I loved the mouse a lot. But if it is not normal I'm thinking to replace it. I cant record the sound with my phone's camera so I have a sample video. The blue switch's sound in the video sound is very similar in terms of frequency but the intensity is lower ofc. Also the intensity of the sound changes with different force of applied.

 

 

 

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @Isentropic ,

thank you for reaching out.
Based on your inquiry, we recommend that you contact your retailer for further assistance.
If you have any other questions, please feel free to let us know. Thank you!